Refund policy

Clear purchase and support terms

Effective 25 October 2026 · NAYI MANZIL LLC

Before sales open

Checkout is currently closed. The refund offer must be displayed at checkout before any payment is taken. This pre-launch policy does not describe an active subscription service.

UK consumer cancellation refunds

Where a statutory cancellation right applies, notify us within fourteen days of entering the contract. Use the contact details or optional form in our Cancellation policy. We reimburse eligible payments without undue delay and within fourteen days after being informed of your decision, using the original payment method unless you expressly agree otherwise. We do not charge a reimbursement fee.

Faulty, misdescribed or undelivered software

Contact sales@orbyco.com with the purchase email, payment reference and a description of the problem. Do not include card details or passwords. Depending on the circumstances, mandatory digital-content remedies may include repair, replacement or a price reduction, including a full refund where required by law. Activation does not remove these rights.

UK digital content rights

UK cancellation rules for immediate digital content can depend on express consent, acknowledgement and contract confirmation. We do not assume that downloading automatically waives cancellation rights. No blanket no-refunds rule applies to faulty, misdescribed or undelivered content. Any immediate-supply consent must be separate and clearly recorded.

Processing

Approved refunds are returned through the original payment route where supported. Your bank controls when funds appear. Support will confirm the refund and any licence revocation. We will distinguish the date we issue a refund from the time your bank takes to post it.